Who We Are
GroupWorX provides a robust one-stop shop for developing and implementing knowledge & learning programs. We work with leading corporations to embed knowledge management into their business process- from product development to customer service to marketing.
GroupWorX has extensive experience and competence in:
- Strategy development related to knowledge and learning
- Knowledge management and collaboration
- Change management, communication plans and implementation
- Communities of practice
- Organizational design
- e-learning and expertise access
Our solutions lead to sustainable change that transforms organizational culture and delivers meaningful competitive and operational advantages. Our methodologies and practices result in proven, practical business benefits.
Our practitioners work together with client teams to perform three critical tasks that enable knowledge management:
- Strategic analysis of how knowledge & content management and learning can best support key business directions and productive work environments
- Design and management of an integrated set of practical programs to bring business benefits to reality
- Develop and guide the implementation of change management and community of practice processes required to mobilize people to adopt new ways of working.
Meet the Principals
Ellen S. Hongo
Founder/CEO
775-787-6940
ehongo@groupworx.com
Ellen Hongo is the founder of GroupWorX, LLC. She has over fifteen years of business consulting experience in the areas of knowledge management, organizational change management, business strategy and process reengineering. Ms. Hongo has done extensive work in the design and implementation of knowledge management solutions; she brings significant global and cross-cultural project experience. She has led numerous consulting projects ranging from strategy definition to large-scale global implementation.
Professional Highlights:
- Led the implementation of a worldwide knowledge management solution for a $5B division of a high tech company. The project included the realignment of it's business strategy to capitalize on the organization's knowledge assets; redesign of core work processes and people processes; and the implementation of worldwide IT enablers to support the management of the organization's intellectual capital. Project teams have achieved a 20% improvement on delivery times.
- Partnered with internal client consultants of a major laser printer manufacturer to develop a strategy for the design and implementation of a value delivery system for a major product division. The strategy aligned the flow of customer knowledge and information from the customer through sales, marketing, customer support and product development. She developed an implementation plan that included process redesign, role/skill capabilities, knowledge infrastructure, and metric, reward and financial system alignment.
- Led a team that performed an assessment and strategy design for the implementation of knowledge management processes and technology to support the product development process for a major computer company. This project contributed to a 35% reduction in product development time.
- Led a worldwide team that implemented knowledge management processes at a leading international management-consulting firm. This initiative enabled parallel project implementation rather than sequential, reducing calendar time by 35% and labor requirements by 20%. .
Ms. Hongo received her M.Sc. in International Business Management from U.S.
International University and her B.Sc. in Business Administration from the
Lynnea Johnson
President
980
650-857-1116
ljohnson@groupworx.com
Lynnea
Johnson is the President and co-owner of GroupWorX, LLC. Ms. Johnson has more
than 20 years experience in the design and implementation of strategic planning,
business management, and product development processes. She is a recognized
expert in conducting post-project reviews as a means of assessing systemic
planning and development issues. She partners with clients to develop planning
and product development processes to address those issues and build the
client's competency to forge into new areas of application once the program is
delivered. She also specializes in executive coaching in the areas of strategic
planning and product development processes, and performance coaching in
general.
Professional
Highlights:
- Partnered with executives in
a Fortune 500 technology company, which has dramatically changed its
business model in the past six years, to design and implement process
improvement initiatives, focusing on development frameworks and related
processes for strategic and product planning, strategic partnerships,
product development, developer support, and customer support. These
initiatives resulted in more formalized planning and control processes
that allowed these areas to function effectively in a significantly more
complex business environment, resulting in reduced time to market and more
efficient use of resources.
- Highlights from this
partnership include:
- Conducted more than two dozen post-project reviews at executive request. These reviews are credited with galvanizing company leadership to design and implement business unit and company-wide change to align process capability and company culture with the new business model. They are considered a must-have in the company today.
- Redesigned the product development process to focus on high-return process improvements in the early phases to reduce development churn in later phases.
- Redesigned the executive decision making processes to bridge business planning processes with early product development phases to ensure clear requirements and program boundaries to speed program development and ensure that product roadmaps are aligned with program objectives.
- In partnership with a company
executive and product development leaders in a Fortune 1000 company,
redesigned and implemented a product development framework and
accompanying processes, which focused on early product definition, risk
analysis, and baseline change management. The result was credited
with significantly streamlining product development and reducing time to
market.
- Responsible for the creation
of Apple Computer's software development process and its merger with the
hardware process to ensure a consistent company-wide global program, which is still in existence today.
- Designed and implemented a
project portfolio approach to strategic planning that allowed a 200
million dollar division to tie project planning to strategic initiatives
in order to manage trade-offs.
- Led a team of executives to
design a framework for merging advanced technology into the product
development process.
- Responsible for building a
cross-functional, cross-organizational project management competency in
Apple Computer's software division.
Ms.
Johnson holds a BA from the
Carol Anglin, EdD
Managing Principal
95 Church Street #2305
408-395-4447
canglin@groupworx.com
Carol Anglin is a
Managing Principal with GroupWorX, LLC. She has over twenty years of business
and consulting experience. Her work focuses on designing and implementing
change management and knowledge management strategies that result in optimizing
the effectiveness of distributed workforces. Dr. Anglin has extensive
experience in defining user adoption strategies, knowledge management methods, creative
instructional design, global implementation, cross-cultural communication and
managing virtual teams. She has consulted in the
Professional Highlights:
- Led the led the organizational strategy for an $11B company in the staffing industry as part of an enterprise portal project.
- Designed change management and communication strategies for the implementation of a corporate-wide document management system.
- Led the strategy and process definition for a newly formed consulting arm of a $4B retail company. She defined organizational roles; designed the implementation; created the marketing plan; and, wrote the instructional model for the business-to-business collaborative workspace project.
- Worked with a major high technology company and its lead advertising agency to redesign the global advertising process so that 140 worldwide agencies could work interactively in a shared workspace. This resulted in a reduction in the time-to-market of key advertising for the high technology company as well as a new business-to-business strategy for the advertising firm.
- Designed the communication strategy for the worldwide knowledge management solution for a $5B division of a high technology company.
- Co-published a unique knowledge management methodology that includes course outlines, supporting materials and a certification process.
- Developed programs to transfer consulting change skills to over 300 managers across seven countries; implemented communication strategies across 16 countries; facilitated executive long-term strategic planning sessions; and developed 100-day transition plans for new global executives
- Developed sales training programs for a major
computer company used throughout
Dr. Anglin received her
doctorate in Organization and Leadership for the
Brent Hewlett, PhD
Managing Principal
6265
404-705-8974
bhewlett@groupworx.com
Brent Hewlett is a Managing Principal with GroupWorX, LLC. He has over 25 years of experience in all areas of Knowledge Management, Instructional Systems Design and Educational Psychology. His work experience includes 25 years in the business and government knowledge and human performance worlds and over 20 years as a teacher and researcher in the university environment. Dr. Hewlett consults in the areas of human performance and systems development. Specialty areas include organizational performance analysis, competency and skills management, learning and performance support design, design and development of distance learning, measurement and evaluation, management of change, and knowledge management. Dr. Hewlett is a recognized international lecturer and publisher in the areas of Knowledge Management, Instructional Design, Distance Learning and Human performance.
Professional Highlights:
- Worked with IBM senior executives to meet the challenge of moving into the client server environment with new applications. Dr. Hewlett identified executive tasks and then designed, developed and delivered personal one-on-one training for the senior team. The executives were able to acquire the new skills and capabilities in record time with minimal work disruption.
- Worked with a team composed several consulting firms in designing and developing interventions for a major beverage company that had several business Reengineering projects underway. The challenge of cooperation among the consulting firms was met and a unique synergy emerged. Solutions developed for the new processes provided savings for the company in several areas. In addition, other sister divisions were able to capitalize on the original effort resulting in additional enterprise benefits.
- Led a team that delivered a knowledge management and distributed learning strategy organizational change elements for a large medical school. The final report, including organizational change elements required to implement the new strategy, was well received by the medical school commander. The commander latter became the surgeon general.
- Led a worldwide team in the development of state-of -the-art courseware development projects for the major aircraft manufactures and leading a European consortium in the development of Ab-Initio (initial flight) training. Global standards for Computer based training (AICC) where a product of this work.
- Established and managed business joint ventures in
- Managed day-to-day operations as well as providing strategic and tactical planning for an international training company consisting of 120 professionals in 8 domestic and international offices.
- Led a team that delivered the first use of videodisk
technology for a State of
Dr. Hewlett earned a
Bachelor of Science degree in political science from the
E-Mail Us For More Information!
This website provides an overview of our philosophy and capabilities. To learn
more about our consulting services and proven track record, contact us at info@groupworx .com.
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