To competitively develop and deliver their products or services, businesses today must build expertise and learning methods into their key processes. By doing this, an organization optimizes individual insight and creativity for the benefit of the company. Using Clarity™, businesses can integrate into their processes, the expertise and learning required for success.
Clarity is an innovative knowledge mapping methodology developed by GroupWorX to help people understand the knowledge they need to know to do their jobs well and where to find that knowledge. In companies worldwide, Clarity has helped to establish global consistency, build consensus, and improve critical decision making.
Why Clarity?
Exactly how people do their jobs is often not visible to an organization. Through the process of knowledge mapping, Clarity provides a way for people to understand what they need to know, where to access that knowledge and why it is important to their work. And, while Clarity may have implications for work process design, it is not intended to analyze or redesign business processes. Rather, Clarity simulates work so it is used to clarify a process or dry run a new process. A dynamic, living tool, Clarity continues to strengthen the organization long after the mapping sessions by providing the critical structure, process and context for knowledge.
Clarity identifies the skills necessary to perform successfully, the responsibilities for knowledge sharing, and the important knowledge connections between people. It clearly provides the context and direction for individuals to understand how they can work smarter. During the session Clarity knowledge maps illustrate:
GroupWorX Clarity is developed in a facilitated two-day session with a joint team that includes the Sponsor, Subject Mentors (SMs) and Participants representing a cross section of the organization.
Clarity Roles and Responsibilities
Sponsor
The Sponsor is the executive or manager accountable for the success of the
work process being mapped. The Sponsor establishes and communicates the objectives
of the Clarity session and is responsible for championing the Clarity process.
The Sponsor participates during the session, assists in analyzing the outcomes
and leads the effort to implement required changes.
Subject Mentors
(SMs)
A Subject Mentor has highly developed skills or experience in the particular
subject area(s) relevant to the process being mapped. They give input prior
to the session on the focus and scope of the Clarity session and help develop
the framework to be used. Their role is to participate in interviews, contribute
during the session and work with the Sponsor after the session to analyze
the outcomes.
Participants
In addition to SMs, a Clarity session requires an organizational cross section
of as well as participants with varying levels of experience. Their role is
to actively participate in the session.
Next Steps after the Clarity Session
Once the Clarity session has been completed, the Sponsor will work with the Facilitator and Subject Mentors to distill the key findings and opportunities from the mapping process. An action plan will be developed and next steps prioritized.
What are the Clarity Success Factors?
As with any process, there are certain critical success factors that must be in place for the Clarity process to work. The key success factors are:
Worldwide, Clarity has proven a valuable tool in the creation and leveraging of corporate knowledge. By uncovering where the knowledge resides in core work processes and how to best access it for increased competitiveness, Clarity can turn your company insight…out.
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